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Frequently Asked Questions

General

What is your availability for new projects?

I am currently accepting new projects! My availability can vary, so it's best to contact me directly to discuss timelines and scheduling.

Let's discuss your project

What time zone are you in, and how do you handle communication with clients in different time zones?

I am based in England, United Kingdom and am typically available Monday–Friday, 9:00am–5:00pm (GMT/BST). I am flexible with communication and often accommodate clients from various time zones through email, scheduled calls, and virtual meetings.

What is your typical process for starting a new project?

The process starts with an initial discovery call to understand your requirements. After that, I provide a detailed proposal and timeline. Once approved, I begin the design and development phases, pausing at key moments to allow for feedback and iteration, all while keeping you updated every step of the way.

How do you handle revisions and feedback during a project?

I welcome feedback and typically allow for revision rounds at different stages of the project. This ensures that once you have your hands on final deliverables, you're happy, they exceed your expectations, and most importantly you know how to use them.

What are your preferred methods of communication with clients?

I prefer email for most communications but am also available for Microsoft Teams calls and scheduled video meetings. I use project management tools like Trello or Bonsai for larger projects to keep everything organised, and I can join your workspaces for more seamless team integration.

Can you provide examples of past work or case studies?

Absolutely! This website is my portfolio. I have examples of previous website development, branding, graphic design, and 3D digital experiences work in my design portfolio. If you're looking for something specific, please don't hesitate to reach out so I can provide more of what you're looking for.

View my Portfolio

What tools and software do you use for your projects?

I use a variety of tools including Adobe Creative Suite (Photoshop, Illustrator, InDesign), Blender for 3D modelling, PHP, JavaScript and WordPress for web development, and project management tools like Trello and Bonsai.

Learn more

How do you ensure that projects stay on schedule and within budget?

I create a detailed project plan with milestones and deadlines. Regular check-ins and transparent progress updates help keep the project on track. I also manage resources efficiently to stay within budget.

Do you offer any guarantees or warranties on your work?

I guarantee satisfaction with the final deliverable, and will work with you to ensure the final deliverable is desired. I also offer a warranty period for any necessary adjustments or maintenance required post-launch of websites. Typically, this maintenance window is 2-weeks from projection completion, however details may vary depending on the project complexity.

Read Terms of Sale

What is the best way for clients to contact you for a discovery call or free quote?

The best way to contact me is through my website contact form or directly via email ([email protected]). I typically respond within a few hours to schedule a discovery call to learn more about your project scope, and after learning more about your project I can provide an estimate cost and delivery timescale.

Get a free quote

Logo & Branding

Why is full branding more effective than just a logo?

Full branding creates a consistent and memorable identity, building trust and recognition. A logo alone doesn't convey your brand's values, voice, and visual style as effectively as a full brand identity.

What does a full branding package include?

The branding package includes 2-3 design concept ideas, one of which will be developed into a complete visual and brand identity, and professionally designed branding guidelines for seamless management.

What is the cost of a full branding package?

My branding packages start at £1,995, ensuring a strong and professional brand presence, and includes all the knowledge and strategy perfectly crafted for your business to succeed.

View Branding Packages

How long does the branding process take?

The branding process typically takes 6-8 weeks, allowing for thorough research, multiple design iterations, and comprehensive brand guidelines of how to implement your new or refreshed identity for the best results.

Can I start with a logo and upgrade to full branding later?

It's possible to start with just a logo, however I recommend investing in full branding from the outset to ensure brand consistency. This also avoids additional costs and time involved in needing to rebrand later.

Do you offer bespoke branding solutions?

Yes, I provide customised branding solutions tailored to your specific needs and budget. Whether you're looking for a refresh and optimisation of an existing brand, or a completely new brand direction, get in touch.

Get in Touch

What deliverables are included in the branding package?

The package includes logo designs in various formats and comprehensive branding guidelines covering colour palettes, typography, and usage instructions. You'll also receive mockup imagery of your logos in use, whether on T-shirts or stationery, or larger format marketing such as billboards and signage.

How will a strong brand identity benefit my business?

A strong brand identity helps differentiate your business from your competitors, fosters customer loyalty, and enhances your professional image. Branding allows you to connect on a deeper level with your ideal customers, creating a meaningful connection with potential future customers.

What if I only need a logo design?

I offer a logo design service starting at £495, which includes one design concept and up to two layout variations. Even with just a logo, I conduct competitor and market research to deliver a logo that speaks to your ideal customer. However, I recommend my full branding packages for long-term growth and consistency.

How can I get a custom branding quote?

Contact me directly to discuss your requirements and receive a tailored solution that meets your business needs.

Get in Touch

Graphic Design

What types of graphic design services do you offer?

If you can provide dimensions and specifications, I can design for almost anything! This includes menus and brochures, whitepapers, infographics, posters, flyers, advertising banners, signage, and conceptual designs and UX flows for websites, games and apps. The list goes on!

Explore Graphic Design Services

What is Design On-Demand?

Design On-Demand is a flexible hourly service billed at £30 per hour, with regular monthly invoices and detailed time-sheets. You only pay for the exact time spent on your project, billed in 1-minute intervals, so your time-spent is never rounded up. Plus, if you need a set monthly budget, I can let you know if you're nearing close to your monthly allowance before you reach it, so you're in control of monthly expenditure. An upfront deposit of £495 is required to sign-up to this service.

How does Design On-Demand benefit my business?

Design On-Demand offers continuous design support without a large upfront cost, ideal for businesses needing regular ongoing design work. Monthly invoices, and the option to limit monthly spend, allows you to be in control of expenditure.

How is the time tracked and billed for Design On-Demand?

Time spent is logged in time-sheets, and you are billed only for the time used, down to the minute. Plus, if you need to view your current monthly spend, you can request to view time-sheets at any time to ensure you're on track.

What is the typical turnaround time for graphic design projects?

Turnaround times vary based on complexity, but most Design On-Demand tasks are completed and delivered as quick as 2-3 working days!

Can you design for digital and print?

Yes, I specialise in both digital/screen and print design, ensuring your deliverables are suited for their intended medium. Using RGB for Digital Artwork, and CMYK or Pantone® for Print. Plus, with any provided print specifications, I can ensure the correct DPI, Bleed and Trim is used.

What is the process for starting a design project?

Reach out via email or the contact form on my website. We'll discuss your needs, provide a free quote, and begin logging design time as I work on your project.

Get in Touch

Do you offer packages for specific types of design work?

Yes, I offer specific packages for website design, as well as logo design and full branding. I can also offer bespoke solutions tailored to your unique requirements.

View all Design Packages

What if I need a custom design solution?

I can customise my services to fit your needs. Contact me to discuss a bespoke design solution that aligns with your budget or business goals.

Get in Touch

How can I ensure my project aligns with my brand identity?

I work closely with you to understand your brand's values, voice, and visual style, ensuring all design work aligns seamlessly with your brand identity. Plus, if you already have an established brand, I closely follow the rules and usage already laid in place in your Brand Guidelines to ensure all future designs with me are brand consistent.

Website Development

What types of websites do you specialise in developing?

I specialise in bespoke websites, including brochure sites, flat-file landing pages, and editable WordPress websites tailored to your business needs. All websites are fully responsive, and optimised for Search Engines and Performance metrics. Plus, if 3D is your thing – I also work with THREE.js to provide interactive and immersive 3D experiences on the web!

How much does a typical website project cost?

Pricing for bespoke websites can vary. Typically, static landing pages and brochure sites range between £995-1995, and for more complex editable WordPress websites with custom API integrations range between £2495–3995. Custom quotes are available for more bespoke projects, so do get in touch.

Get a free quote

What is the typical turnaround time for a website?

Turnaround times range from 1-2 days for a quick landing page, 1-2 weeks for a brochure website, and 4+ weeks for a fully bespoke and editable website built in WordPress. Turnaround times can vary depending on the project scope and package.

Do you offer responsive design for mobile devices?

Yes, all websites designed and built are optimised for mobile and handheld devices to ensure a seamless user experience across all platforms.

Can you integrate third-party services into my website?

Absolutely! I offer seamless API integrations with services like Google, Eventbrite, and MailChimp to enhance your website's functionality. If the product you use has an API, I can implement it into your website. This extends to corporations too, especially those using SSO and CRMs.

What platforms do you use for website development?

Alongside employing semantic HTML and modern CSS, I am proficient in PHP and JavaScript. My expertise encompasses numerous libraries including THREE.js, jQuery, and preprocessors such as SASS and HAML. I use WordPress for sites that require editable content-management, with fully bespoke templates and themes and non-dependant code.

Do you provide UI/UX design services?

Yes, I design intuitive and engaging user interfaces to ensure positive user experience for your visitors and potential future customers. Using user-flows, analytics, heat-maps and A/B testing I also understand and help highlight paint points in your current products.

Can I manage my website content myself?

If you have a WordPress website, yes. You can login to easily manage and update the content and images on your website, as well as create new posts and pages at will. If you have just a landing page or brochure website, you will not be able to edit the content yourself, and will require a developer proficient in SFTP and Code-editing to be able to make changes.

What is included in the business suite package?

The business suite includes logo design concepts, complete visual and brand identity, a fully responsive website, and integration with essential features tailored to your business.

How can I get a custom quote for my project?

For a bespoke project, please contact me directly to discuss your requirements and receive a customised quote.

Get in Touch

3D Digital Experiences

What types of digital experiences do you offer?

I create immersive 3D websites, interactive games, and bespoke digital experiences using Three.js, P5.js and Unity, designed to engage and captivate your audience.

How does your UI design enhance digital experiences?

My UI design focuses on intuitive navigation, effective visual hierarchy, and bespoke iconography design, ensuring an immersive and user-friendly interface that fits seamlessly into the world you've already imagined. From menu and item icons, to achievement art, I can help to create almost anything.

What is included in the Fully Immersive package?

The Fully Immersive package includes a fully explorable 3D world built with Three.js, physics-enabled with Cannon.js, and supports the implementation of your own sound effects and music. This could be driving a car around virtual exhibition, walk-through tour of a property, or full live-action performance perfect for Theatre - you're only limited here by your imagination.

How do you create 3D models for games and websites?

Yes! I create bespoke, low-poly 3D models using Blender, optimised for game engines and web applications, with a toon, non-realistic art style. I focus heavily on poly count and filesize, to ensure optimal experiences for visitors whether on a low or higher-end device.

What is the cost and turnaround time for 3D modelling?

The cost for bespoke 3D modelling can vary per model depending on the size and complexity. Typically, lower-poly simplistic models used as icons sit at the lower end, and more complex 3D Scenes or rendered 3D Floor-plans, including animation and rendered video towards the higher end. Bespoke quotes are available, so do get in touch.

Get a free quote

What game engines are your 3D models compatible with?

My 3D models are fully optimised for popular game engines such as Unity, Unreal Engine, and Godot. As most of my work is featured on a wide array of devices, I design and create each model with a low poly-count in mind, ensuring any device can render and handle models quickly and efficiently. This includes texturing, UV unwrapping, and delivery in OBJ and FBX formats.

How do I get started with a custom digital experience project?

Reach out to me with your project details. We'll discuss your needs, provide a tailored quote, and outline the process to bring your digital experience to life.

Get in Touch

Do you model people or animals?

I specialise in hard-surface object modelling, so I do not create people or animals. My focus is on smooth-shaded, low-poly designs suitable for cosy and engaging digital environments. Should you need humanoid or animal-like models, I can source and make use of existing model packs made by other talented designers to use in your digital experiences.

How long does it take to develop a 3D website?

Developing a 3D website typically takes 10-12 weeks, depending on the complexity and scope. Built using Three.js, this ensures fast-loading and responsive interactive experiences using WebGL can be enjoyed on almost any device with an internet connection.

Can you customise digital experiences for my specific needs?

Yes, I offer bespoke packages tailored to your unique requirements. Contact me to discuss your vision, and I'll create a custom solution.

Get a free, custom quote
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You're here for a reason. Let's work together!

I'm a passionate brand designer and website developer based in the beautiful county of Kent. With the flexibility of remote work, I bring creativity and technical expertise to clients across the UK and beyond.