Please take a moment to read through the following terms, which outline how I conduct business. By engaging my services, you agree to these terms.
1. Deposit and Payment
1.1. A deposit of 50% of the total project fee is required before any work can commence. This deposit secures my time and commitment to your project.
1.2. The remaining balance will be due upon completion of the project, or as otherwise agreed in writing.
1.3. Payment methods accepted: Online Payment Link, Bank Transfer, Direct Debit and BACS.
1.4. All payments should be made in GBP (£).
2. Working Hours
2.1. My standard working hours are Monday to Friday, 9:00am to 5:00pm (UK time).
2.2. I am not available for work outside of these hours, including weekends and public holidays, unless specifically agreed upon in advance.
3. Refunds
3.1. All payments, including the deposit, are non-refundable.
3.2. By making a payment, you acknowledge that it is used to secure my time and expertise, and therefore cannot be refunded under any circumstances.
4. Project Timelines
4.1. Project timelines will be discussed and agreed upon before the commencement of work. I will make every effort to meet these deadlines, but they are subject to change based on the project’s complexity and client feedback.
4.2. Delays caused by the client, including but not limited to failure to provide necessary information or feedback, may result in a revision of the timeline and/or additional fees.
5. Client Responsibilities
5.1. The client is responsible for providing all necessary information, materials, and feedback in a timely manner to ensure the project can be completed as agreed.
5.2. Failure to provide required resources may result in delays or additional costs.
6. Intellectual Property
6.1. All intellectual property created during the project remains my property until full payment is received. Upon receipt of final payment, ownership of the intellectual property will be transferred to the client.
7. Showcasing of Work
7.1. I reserve the right to showcase the work completed as part of this project in my online portfolio, social media channels, or other promotional materials.
7.2. By engaging my services, the client agrees to this use of the work for portfolio and promotional purposes.
7.3. If the client requires that certain elements remain confidential, this must be agreed upon in writing prior to the commencement of the project.
8. Confidentiality
8.1. All client information and materials provided during the course of the project will be treated with strict confidentiality.
8.2. I will not share any information or materials with third parties without the client’s prior consent.
8.3. Should the client wish to provide a Non-disclosure Agreement (NDA) as part of the project, this can be arranged. The NDA must be provided and agreed upon before the commencement of any work.
9. Termination
9.1. Either party may terminate the project at any time by providing written notice.
9.2. In the event of termination by the client, all work completed up to the date of termination will be invoiced and payment will be due immediately.
9.3. The deposit is non-refundable, even in the event of termination.
10. Governing Law
10.1. These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
10.2. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.