What is your availability for new projects?
I am currently accepting new projects! My availability can vary, so it's best to contact me directly to discuss timelines and scheduling.
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What time zone are you in, and how do you handle communication with clients in different time zones?
I am based in England, United Kingdom and am typically available Monday–Friday, 9:00am–5:00pm (GMT/BST). I am flexible with communication and often accommodate clients from various time zones through email, scheduled calls, and virtual meetings.
What is your typical process for starting a new project?
The process starts with an initial discovery call to understand your requirements. After that, I provide a detailed proposal and timeline. Once approved, I begin the design and development phases, pausing at key moments to allow for feedback and iteration, all while keeping you updated every step of the way.
How do you handle revisions and feedback during a project?
I welcome feedback and typically allow for revision rounds at different stages of the project. This ensures that once you have your hands on final deliverables, you're happy, they exceed your expectations, and most importantly you know how to use them.
What are your preferred methods of communication with clients?
I prefer email for most communications but am also available for Microsoft Teams calls and scheduled video meetings. I use project management tools like Trello or Bonsai for larger projects to keep everything organised, and I can join your workspaces for more seamless team integration.
Can you provide examples of past work or case studies?
Absolutely! This website is my portfolio. I have examples of previous website development, branding, graphic design, and 3D digital experiences work in my design portfolio. If you're looking for something specific, please don't hesitate to reach out so I can provide more of what you're looking for.
View my Portfolio
What tools and software do you use for your projects?
I use a variety of tools including Adobe Creative Suite (Photoshop, Illustrator, InDesign), Blender for 3D modelling, PHP, JavaScript and WordPress for web development, and project management tools like Trello and Bonsai.
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How do you ensure that projects stay on schedule and within budget?
I create a detailed project plan with milestones and deadlines. Regular check-ins and transparent progress updates help keep the project on track. I also manage resources efficiently to stay within budget.
Do you offer any guarantees or warranties on your work?
I guarantee satisfaction with the final deliverable, and will work with you to ensure the final deliverable is desired. I also offer a warranty period for any necessary adjustments or maintenance required post-launch of websites. Typically, this maintenance window is 2-weeks from projection completion, however details may vary depending on the project complexity.
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What is the best way for clients to contact you for a discovery call or free quote?
The best way to contact me is through my website contact form or directly via email ([email protected]). I typically respond within a few hours to schedule a discovery call to learn more about your project scope, and after learning more about your project I can provide an estimate cost and delivery timescale.
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