Your privacy is of utmost importance to me. This Privacy Policy aims to inform you about how I collect, use, communicate, and disclose your personal information.
Collection of Personal Information
Prior to collecting personal information, I will clearly identify the purposes for which the data is being collected. This may include, but is not limited to, providing services, processing transactions, improving user experience, and communicating with you.
Use of Personal Information
I will only collect and use personal information for the purposes specified at the time of collection, or for other compatible purposes, unless I have obtained your consent or am required by law to do so. Personal information may be used to:
- Provide and manage services
- Process transactions
- Enhance website functionality and user experience
- Communicate with you regarding services, updates, and offers
- Conduct research and analysis to improve our products and services
Data Retention
Personal information will be retained only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Once personal information is no longer needed, it will be securely deleted or anonymised.
Lawful and Fair Collection
I will collect personal information through lawful and fair means, and with your knowledge or consent where appropriate. The collection will be transparent, and you will be informed about how your data will be used.
Accuracy and Relevance
Personal data collected should be relevant to the purposes for which it is to be used and should be accurate, complete, and up-to-date to the extent necessary for those purposes. You have the right to request correction of any inaccurate or incomplete data.
Security Safeguards
I will protect your personal information with reasonable security measures against loss, theft, unauthorised access, disclosure, copying, use, or modification. Security measures include, but are not limited to, encryption, access controls, and secure storage systems.
Transparency
I will provide customers with readily available information about our policies and practices relating to the management of personal information. You can contact me at any time to request details about how your data is being handled.
Analytics
I partner with Google Analytics, Google Ads, Microsoft Clarity, and Microsoft Advertising to understand how you use and interact with this website through behavioural metrics, heatmaps, and session replay, to improve products and services. Website usage data is collected using first and third-party cookies, as well as other tracking technologies, to assess the popularity of products and services, and to analyse online activity. Additionally, we use this information for site optimisation, fraud prevention, security purposes, and advertising.
For more information about how Google collects and uses your data, visit the Google Privacy Policy.
For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
GDPR & Data Protection
Personal data we hold is stored securely, with access restricted to authorised personnel for its intended purposes. Your data will not be sold or transferred at any time unless required by governing law.
Accessing or Amending Your Data
If you wish to view or amend any personal data we hold about you, please write to: [email protected].
Commitment to Privacy
We are committed to conducting business in accordance with these principles to ensure that your personal information remains confidential, protected, and maintained.